Shipping Policy – Little Moppet

Thank you for shopping with Little Moppet! We are committed to providing you with the best possible shopping experience, including reliable and efficient shipping services. Please review our shipping policy below:

  1. Order Processing Time:
  • Orders are typically processed and shipped within 4-5 business days after payment confirmation.
  • During peak seasons or promotional periods, processing times may vary, but we strive to dispatch your order as quickly as possible.
  1. Shipping Methods and Providers:
  • We partner with reputable shipping providers to ensure timely and secure delivery of your purchases.
  • Our standard shipping method is through Shiprocket, which offers reliable service with tracking capabilities for your convenience.
  • Expedited shipping options may be available for an additional fee, providing faster delivery for urgent orders.
  1. Shipping Destinations:
  • We currently offer shipping to addresses within [list countries/regions where shipping is available].
  • For international orders, please note that additional customs duties, taxes, or import fees may apply, which are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential charges.
  1. Shipping Rates:
  • Shipping rates are calculated based on the total weight of the order, shipping destination, and selected shipping method.
  • Customers can view the estimated shipping costs during the checkout process before finalizing their purchase.
  1. Delivery Timeframes:
  • Delivery times vary depending on the shipping destination and selected shipping method.
  • Estimated delivery times will be provided during the checkout process for your reference.
  • Please note that unforeseen circumstances such as weather delays or carrier issues may affect delivery times, for which we appreciate your patience and understanding.
  1. Order Tracking:
  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your order using the provided tracking number through our website or directly on the carrier’s website.
  1. Incomplete or Incorrect Address:
  • It is the responsibility of the customer to ensure that the shipping address provided during checkout is accurate and complete.
  • Little Moppet is not liable for any delays or undelivered shipments resulting from incomplete or incorrect address information provided by the customer. Please double-check your shipping address before placing your order.
  1. Order Status and Support:
  • If you have any questions or concerns regarding your order status, shipping, or delivery, please don’t hesitate to contact our customer support team.
  • We are here to assist you and will do our best to provide prompt and helpful assistance regarding any shipping-related inquiries.
  1. Order Changes and Cancellations:
  • Once an order has been processed and shipped, changes or cancellations may not be possible.
  • If you need to modify or cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request within our capabilities.
  1. Returns and Exchanges:
    • For information on returns and exchanges, please refer to our Returns Policy.

By placing an order with Little Moppet, you agree to adhere to the terms and conditions outlined in this Shipping Policy. We appreciate your trust and support and are committed to ensuring your shopping experience with us is enjoyable and hassle-free. If you have any further questions or require assistance, please feel free to contact us. Happy shopping!